Privacy Policy & Cookie Policy

Terms& Conditions

Governing Law

Governing Law and Jurisdiction By accessing this Website and obtaining the information, facilities, products or services offered through this website, you agree that the Law of the United Arab Emirates (UAE) shall govern such access and the provision of such information, facilities, products and services and you agree to submit to the exclusive jurisdiction of the UAE Courts.

Copyright and trademarks

All content and design on this website is protected by copyright, trademarks and other intellectual property rights and is the property of B E M SIGNATURE REALESTATE L.L.C or issued under licence from third party copyright owners. You may print or download such material in electronic form on your local hard drive for your personal and non-commercial use. You may not alter or otherwise make any changes to any material that you print or download. This includes, without limitation, removing any copyright or proprietary notices. All other uses are prohibited, including, without limitation, distributing, reproducing, modifying, copying or using material or content from this site for commercial purposes. The licence to copy does not permit incorporation of the content or any part of the website in any other work or publication in any form whatsoever.

Disclaimer

B E M SIGNATURE REALESTATE L.L.C takes all reasonable care to ensure that the information contained on this website is accurate, however, we cannot guarantee its accuracy and we reserve the right to change the information on this website (including these terms and conditions) at any time. You must, therefore, check these terms and conditions for any such changes each time you visit this website. B E M SIGNATURE REALESTATE L.L.C makes no representations or warranties of any kind with respect to this website or the content contained on it, including any text, graphics, advertisements, links or other items. Furthermore, neither B E M SIGNATURE REALESTATE L.L.C nor any other contributor to this website make any representation or gives any warranty, condition, undertaking or term either expressed or implied as to the condition, quality, performance, accuracy, fitness for purpose, completeness or freedom from viruses of the content contained on this website or that such content will be accurate, up to date, uninterrupted or error-free. Nothing on this website shall be regarded or taken as financial advice.

Indemnity

You acknowledge that you are solely responsible for the use to which you put this website and all the results and information you obtain from it and that all warranties, conditions, undertakings, representations and terms whether expressed or implied, statutory or otherwise are hereby excluded to the fullest extent permitted by law. Save in respect of liability for death or personal injury arising out of negligence or for fraudulent misrepresentation, we and all contributors to this website hereby disclaim to the fullest extent permitted by law all liability for any loss or damage including any consequential or indirect loss or damage incurred by you, whether arising in tort, contract or otherwise, and arising out of or in relation to or in connection with your access to or use of or inability to use this website.

Whilst we take every care to ensure that the standard of this website remains high and to maintain the continuity of it, we do not accept any ongoing obligation or responsibility to operate this website (or any particular part of it). If any part of our terms and conditions is deemed to be unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

B E M SIGNATURE REALESTATE L.L.C is a Real Estate Broker registered in Dubai. Our registered office is at Business Bay, Dubai, United Arab Emirates, PO Box 555720.

Introductionto Our Compliance Approach

At B E M SIGNATURE REALESTATE L.L.C, our commitment to responsible and transparent business practices is deeply ingrained in our company culture. We prioritise the ethical values that form our operations' backbone, ensuring that our employees and leadership act with integrity in all interactions with stakeholders. This integrity is crucial in fostering trust and creating a reliable, transparent, and fair business environment. As a company operating in the United Arab Emirates (UAE), we are subject to stringent regulatory standards and oversight, particularly around anti-money laundering (AML) and Countering the Financing of Terrorism (CFT) practices. We uphold these requirements by incorporating strong governance structures and aligning with international best practices where applicable.

Our Corporate Governance Standards

Our approach to corporate governance is comprehensive, designed to integrate ethical standards into all levels of the organisation. Our policies emphasise:

• Legal Compliance: Adherence to all relevant laws and regulations within the UAE.
• Corporate Governance Codes: Following applicable corporate governance codes in UAE jurisdiction.
• Compliance with DNFBP Standards: Upholding the standards of conduct and competence expected of Designated Non-Financial Businesses and Professions (DNFBPs).
• Ethical Business Practices: Emphasising fairness, accountability, responsibility, and transparency across all operations. This holistic governance approach helps B E M SIGNATURE REALESTATE L.L.C maintain a high standard of compliance and ethical conduct, enabling our business to operate with confidence and accountability.

AML and Countering the Financing of Terrorism Commitment

B E M SIGNATURE REALESTATE L.L.C supports the international fight against money laundering and terrorist financing. We have developed a dedicated AML and Countering the Financing of Terrorism policy that includes:

• Risk-Based Monitoring: Implementing robust, risk-based assessment and monitoring processes to detect suspicious activities within our business.
• Know Your Customer (KYC): Enforcing stringent KYC requirements for our clients to verify their identity and assess any potential risk factors related to money laundering or terrorist financing.
• Transaction Monitoring: Monitoring transactions to ensure compliance with all applicable regulations and identifying unusual patterns that may indicate potential AML or CFT issues.
• Reporting Obligations: Adhere to our legal reporting obligations under UAE law and immediately notify the relevant authorities of suspicious activities or transactions. Through these proactive efforts, we aim to minimise exposure to financial crimes, ensuring our business aligns with national and international AML/CFT standards.

Compliance with Sanctions

In alignment with the United Nations Security Council (UNSC) and the UAE’s sanctions regulations, B E M SIGNATURE REALESTATE L.L.C complies strictly with all relevant sanctions laws. This includes restrictions on transactions or engagements that involve individuals, entities, or countries listed under UNSC sanctions or any other applicable international sanctions. We continually review and update our sanctions policies and train employees to recognise and respond to sanctions-related risks appropriately.

Commitment to Employee Training and Education

Our employees are a vital component of our compliance framework. B E M SIGNATURE REALESTATE L.L.C understands the importance of continuous training to ensure that our employees can fulfill their obligations effectively within an evolving regulatory landscape. Critical aspects of our training program include:

• Regular Training: All employees must undergo regular training sessions covering key areas of AML/CFT compliance, sanctions, and corporate governance standards.
• Competency Standards: We maintain high competency standards, ensuring that employees have the necessary knowledge and skills to recognize and prevent potential compliance breaches. Through these educational initiatives, B E M SIGNATURE REALESTATE L.L.C empowers its employees to contribute to our compliance efforts actively, minimising the risk of contraventions and maintaining a secure and compliant workplace.

At B E M SIGNATURE REALESTATE L.L.C, we are unwavering in our commitment to upholding strong compliance standards. Our comprehensive AML and CFT policies and procedures reflect our dedication to ethical business practices and compliance with local and international regulations.

Definition:

The Company: B E M SIGNATURE REALESTATE L.L.C, registered Limited Liability Company (LLC) under No. 2529912, with its registered office in Business Bay, Dubai, UAE

Privacy Policy & Cookie Policy

Information about our privacy policy

Principles for Processing and Protecting Personal Data by  B E M SIGNATURE REALESTATE L.L.C and DubaiReality.cz, s.r.o.

The companies B E M SIGNATURE REALESTATE L.L.C., Register No. 2529912, registered office in Business Bay, Dubai, UAE and DubaiReality.cz, s.r.o., ID No. 211 85 531, registered office Peroutkova 531/81, Jinonice, 158 00 Prague 5 (registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, File 397883) (“the Companies”), declare that they collect and process personal data in accordance with all applicable laws of the United Arab Emirates, the Czech Republic and the EU, particularly Regulation (EU) No. 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, GDPR).

All personal data is processed lawfully and transparently, and only data adequate, relevant, and necessary for the processing purpose is required.

I. WHY DO B E M SIGNATURE REALESTATE L.L.C and DubaiReality.cz, s.r.o. COLLECT AND PROCESS PERSONAL DATA (PD)?

The Companies collect and process PD in connection with its business activities, primarily the mediation of purchase and sale of real estate in the UAE and related services. The Companies are entitled/obliged to process PD for the following reasons:

-    Processing is necessary for performance of a contract to which the data subject is a party,

-    processing is necessary for compliance with a legal obligation applicable to B E M SIGNATURE REALESTATE L.L.C and/or DubaiReality.cz, s.r.o.,

-    processing is necessary for the legitimate interests pursued by B E M SIGNATURE REALESTATE L.L.C and/or DubaiReality.cz, s.r.o.,

-    the data subject has given consent to process their PD for one or more specific purposes.

II. SCOPE OF PERSONAL DATA PROCESSED

In connection with the activities of the Companies and with respect to the purpose, category of PD processed, category of PD recipients, and the duration of processing, the Companies distinguish the following specified persons/data subjects whose PD is collected and further processed. The Companies specify relevant information for each data subject concerning personal data processing.

II.I. Client Contracting Party

A "Contractual Party" Client is an individual who has completed, is currently completing, or intends to complete a business transaction via B E M SIGNATURE REALESTATE L.L.C and/or DubaiReality.cz, s.r.o., such as the purchase or sale of real estate.

Purpose of PD processing

• Successful completion of a business transaction (e.g., purchase/sale of real estate),
• Contract conclusion with the data subject,
• Fulfillment of legal obligations, such as property registration, payment of statutory fees, etc.
• Keeping records of contractual and related documents for the necessary period to protect contractual parties, such as warranty claims, rental obligations, etc.
• Processing and sending further commercial offers to the "Contractual Party" Client.

Categories of PD involved:

• Name and surname
• Date of birth
• Permanent residence
• Contact address
• Contact phone number
• Contact email address
• Passport number
• Other PD necessary for processing purposes, as applicable
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Recipients of PD:

• Employees and individuals authorized by the PD Controller who need PD for processing purposes.
• Business partners of B E M SIGNATURE REALESTATE L.L.C and/or DubaiReality.cz, s.r.o. (e.g., property seller/buyer or their representatives).
• Law firm.
• Notary.
• Government offices and authorities (e.g., Land Registry Office)
• Property manager
• Property rental company
• Tax advisor
• Mortgage advisor
• IT service providers
• Other relevant entities for PD processing purposes

Duration of PD processing

The Companies are authorized to process PD provided by the "Contractual Party" Client for the necessary period to protect participants in contractual relationships.

The specific date for PD deletion from the Companies databases is May 24 of the year following the expiry of 10 years from the completion of the business transaction.

If, concurrently with the main transaction, additional contracts (e.g., rental contracts) are concluded whose performance continues beyond May 24 of the year following 10 years after the main transaction, The Companies are authorized to process PD of the "Contractual Party" Client for 5 years after termination of these contracts.

II.II. Prospective Client

A "Prospective Client" is an individual who has expressed interest in conducting a business transaction via B E M SIGNATURE REALESTATE L.L.C and/or DubaiReality.cz, s.r.o., such as property purchase or sale. Typically, these individuals seek more information about properties, transaction conditions, and of the Companie’s services. It also includes individuals requesting property viewings and facilitating meetings with future contractual counterparts.

Purpose of PD processing for Prospective Clients:

• Preparing and sending commercial offers to Prospective Clients.
• Preparing informational materials regarding properties, real estate market conditions, transaction details, etc.
• Organization of personal property viewings.
• Facilitating contact with future contractual parties or their representatives.
• Facilitating contact with additional individuals crucial for the Prospective Client's decision regarding a future business transaction (e.g., attorney, tax advisor).
• Other activities based mainly on the active request of the Prospective Client.

Categories of PD involved:

• Name and surname
• Contact phone number
• Contact email address

Note: In some cases, when a Prospective Client requests a property viewing or a meeting with a representative of the future contractual party, B E M SIGNATURE REALESTATE L.L.C and/or DubaiReality.cz, s.r.o. requests the Prospective Client to sign a so-called Letter of Interest, specifying time, place, and conditions for the viewing or meeting. The Letter of Interest includes:

• Name and surname
• Date of birth
• Permanent residence
• Contact address
• Contact phone number
• Contact email address

Recipients of PD:

• Employees and individuals authorized by the PD Controller, necessary for processing purposes
• Business partner of B E M SIGNATURE REALESTATE L.L.C and/or DubaiReality.cz, s.r.o. (e.g., seller/buyer of property, their representatives)
• Company arranging rental of the property
• Attorney’s office
• Notary
• Tax advisor
• Mortgage advisor
• IT service providers
• Other relevant entities for PD processing purposes

Duration of PD processing

B E M SIGNATURE REALESTATE L.L.C and/or DubaiReality.cz, s.r.o. is authorized to process the Prospective Client’s PD as long as there is presumed interest in cooperation. This period is set at 10 years from the date the Prospective Client expressed interest.

For a Prospective Client who has attended (personally or through a representative) a property viewing or meeting with a representative of a potential contractual party via B E M SIGNATURE REALESTATE L.L.C and/or DubaiReality.cz, s.r.o., PD processing duration is set to 10 years from the viewing or meeting date.

The specific date for PD deletion from B E M SIGNATURE REALESTATE L.L.C and/or DubaiReality.cz, s.r.o.’s database is May 24 of the year following the expiry of 10 years from the above-specified date.

II.III. Subscriber of email newslette

An "Email Newsletter Subscriber" is an individual actively subscribing to the B E M SIGNATURE REALESTATE L.L.C and/or DubaiReality.cz, s.r.o. email newsletter.

Purpose of PD processing:

• Sending commercial offers by B E M SIGNATURE REALESTATE L.L.C and/or DubaiReality.cz, s.r.o.

Categories of PD involved:

• Email address of the data subject.

Recipients of PD:

• Employees and individuals authorized by the PD Controller, necessary for processing purposes.
• IT service providers.

Duration of PD processing

B E M SIGNATURE REALESTATE L.L.C and/or DubaiReality.cz, s.r.o. is authorized to process the subscriber's PD for 10 years from the Subscriber's registration date or the last consent given. The specific date for PD deletion from B E M SIGNATURE REALESTATE L.L.C and/or DubaiReality.cz, s.r.o.’s database is May 24 of the year following 10 years from subscription or the last consent.

The Subscriber has the right to withdraw consent anytime by clicking the unsubscribe link provided in every newsletter.

II.IV. Website Visitor of DubaiReality

B E M SIGNATURE REALESTATE L.L.C and/or DubaiReality.cz, s.r.o. does not collect any PD on its website, except short text files created by the web server, known as cookies. More information about cookies is provided below. PD provided via website inquiry and contact forms is covered in Section II.II.

II.V. Employees, Associates, Job Applicants

Employees: Individuals performing activities for B E M SIGNATURE REALESTATE L.L.C and/or DubaiReality.cz, s.r.o. under an employment relationship (employment contract or agreement).

Associates: Individuals performing activities for B E M SIGNATURE REALESTATE L.L.C and/or DubaiReality.cz, s.r.o. based on other legal relationships, e.g., contracts for the creation of copyrighted work.

Job Applicants: Individuals who provided their personal data (PD) to B E M SIGNATURE REALESTATE L.L.C and/or DubaiReality.cz, s.r.o. to evaluate their suitability for a position within B E M SIGNATURE REALESTATE L.L.C and/or DubaiReality.cz, s.r.o.

Purpose of PD processing: *)

• Conclusion of employment or other contracts/agreements, contracts for creating copyrighted works, etc.

• Payment of salaries/remunerations.

• Payment of statutory taxes and charges.

• Fulfillment of other legal obligations by B E M SIGNATURE REALESTATE L.L.C and/or DubaiReality.cz, s.r.o. related to employees and associates.

Categories of PD involved: *)

• Name and surname.
• Date of birth.
• Birth identification number.
• Permanent residence.
• Contact address.
• Contact phone number.
• Contact email address.
• Bank account details.
• Other PD necessary for fulfilling processing purposes.

Recipients of PD: *)

• Employees and individuals authorized by the PD Controller who need PD to fulfill processing purposes.
• External accounting service providers.
• Law firm.
• IT service providers.
• Governmental bodies and institutions.

Duration of PD processing: *)

B E M SIGNATURE REALESTATE L.L.C and/or DubaiReality.cz, s.r.o. is obligated to process PD of Employees and Associates for the duration of the employment contract or other relevant agreement (e.g., work performed based on an agreement on work performed outside the employment relationship), and subsequently for the period prescribed by law after contract termination.

*) The above data concerns only employees and associates.

Job Applicants

For job applicants, B E M SIGNATURE REALESTATE L.L.C and/or DubaiReality.cz, s.r.o. collects and processes only PD voluntarily provided by the applicant (usually in the form of a CV). B E M SIGNATURE REALESTATE L.L.C and/or DubaiReality.cz, s.r.o. processes PD of some applicants for 3 years from the date of receipt by B E M SIGNATURE REALESTATE L.L.C and/or DubaiReality.cz, s.r.o. for potential future contact purposes.

The specific date for PD deletion from B E M SIGNATURE REALESTATE L.L.C and/or DubaiReality.cz, s.r.o.’s database is May 24 of the year following the expiry of 3 years from PD provision. PD is accessible only to employees and authorized persons who require access for processing purposes.

III. PERSONAL DATA CONTROLLER

The PD Controller is DubaiReality.cz, s.r.o., ID No. 211 85 531, registered office Peroutkova 531/81, Jinonice, 158 00 Prague 5, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, File 397883.

IV. SECURITY AND HANDLING OF PERSONAL DATA

B E M SIGNATURE REALESTATE L.L.C and DubaiReality.cz, s.r.o. collect and process information and documents containing PD in both paper and electronic form. Access to PD is exclusively granted to authorized persons. B E M SIGNATURE REALESTATE L.L.C and DubaiReality.cz, s.r.o. handle PD securely, protecting it against unauthorized or unlawful processing, loss, destruction, or damage.

B E M SIGNATURE REALESTATE L.L.C and DubaiReality.cz, s.r.o. have implemented internal security guidelines and personal data protection policies. The purpose of these guidelines is to define and regularly update PD processing rules within the companies according to Article 32 GDPR and to regulate data subject rights to access PD as per Article 15 GDPR, and notification of PD breaches as per Articles 33 and 34 GDPR.

V. PERSONAL DATA PROCESSORS

Personal data is directly processed by the Controller (DubaiReality.cz s.r.o.). The Controller may delegate PD processing to another entity, such as IT service providers, law firms, accountants, etc. The Controller carefully selects processors and sets conditions to ensure the protection of data subject rights. By delegating to processors, the Controller does not relinquish responsibility for PD processing.

VI. TRANSFER OF PD ABROAD

Within EU and EEA member states, the free movement of PD cannot be restricted. More information about PD transfers abroad is available HERE.

VII. INFORMATION OBLIGATION OF THE CONTROLLER AND DATA SUBJECT RIGHTS

Data subjects (individuals whose PD is collected and processed by B E M SIGNATURE REALESTATE L.L.C and/or DubaiReality.cz, s.r.o.) have the right to be informed about PD processing. Data subjects have the following rights:

a)    Right of access to personal data;

b)    right to rectification;

c)    right to erasure ("right to be forgotten");

d)    right to restriction of data processing;

e)    right to object to data processing; and

f)    right to lodge a complaint regarding personal data processing

The document already includes the requested translation and structure. Below is the accurate English translation of the additional sections requested, preserving the original headings:

Right of access means the data subject may request confirmation from the controller regarding whether personal data relating to them is processed or not. If processed, the subject may inquire about processing purposes, scope, recipients, duration of processing, rights to rectification, deletion, processing restriction or objection, the source of the personal data, and whether automated decision-making or profiling is involved. The data subject has the right to obtain a copy of their personal data, with the first copy provided free of charge, while the controller may charge a reasonable administrative fee for additional copies.

Right to rectification allows the data subject to request correction or completion of inaccurate or incomplete personal data at any time.

Right to erasure obligates the controller to delete personal data if (i) they are no longer necessary for the original purposes of collection or processing, (ii) the processing is unlawful, (iii) the data subject objects to the processing, and no overriding legitimate grounds exist, or (iv) the controller is legally obligated to delete the data.

Right to restriction of processing means the controller must limit the processing of personal data during disputes concerning their accuracy or the lawfulness of processing. In such cases, the data may only be stored or processed for the establishment, exercise, or defense of legal claims.

Right to object enables the data subject to oppose personal data processing conducted for direct marketing purposes or based on legitimate interests. Upon objection to direct marketing, the subject's data will no longer be processed for these purposes.

All rights can be exercised by contacting DubaiReality.cz s.r.o. via email at jsme@dubaireality.cz. In the EU complaints may be submitted to the Czech supervisory authority, the Office for Personal Data Protection (www.uoou.cz).

These Principles for Processing and Protecting Personal Data by B E M SIGNATURE REALESTATE L.L.C and/or DubaiReality.cz, s.r.o. are effective from February 22, 2025.

Website Content

All materials published on B E M SIGNATURE REALESTATE L.L.C and/or DubaiReality.cz, s.r.o.’s website are protected under the Copyright Act and possibly other related legal regulations. Any part of these websites (text, photos, videos, etc.) may not be electronically or mechanically copied or disclosed to third parties without the prior written consent of B E M SIGNATURE REALESTATE L.L.C and/or DubaiReality.cz, s.r.o., except for information specifically intended for the media, published mainly in the Press Releases section.

While we strive to keep the website updated, visitors are notified that some information on this site may be outdated.

Use of Cookies

Cookies are necessary for the proper functioning of the website. These small data files are created by the web server and placed on the device used for website browsing. Cookies help determine which pages users frequently visit, allowing us to adapt the website content to your needs.

What are cookies?

Cookies are small data files stored on your computer or mobile device when visiting a website. These files enable the website to remember your preferences and actions (such as language or font size), so you do not need to re-enter them on subsequent visits.

When revisiting the same website, the browser sends stored cookies back, enabling the server to retrieve previously saved information. Cookies make website browsing more convenient and faster.

Most websites use cookies. Blocking cookies may result in some website services not functioning correctly. Cookie settings can be adjusted via your browser settings. For specific cookie settings, refer to your browser provider’s website.

This website uses Google Analytics, provided by Google Inc. ("Google"). Google Analytics and similar technologies utilize cookies (as mentioned above). For details on how Google processes this data, please click here. Also, pay attention to the information here.

If users prefer not to use cookies, they can disable their use via their web browser settings.

Managing Cookies

Cookie use can be managed according to your preferences and browser settings. You can delete all cookies stored on your computer; most browsers also offer options to prevent cookies from being stored. Specific instructions for commonly used browsers can be found here:

• Internet Explorer
• Firefox
• Chrome

If cookie storage is disabled, you may need to manually adjust preferences during each website visit. Some website functions or services may also become limited or unavailable. Mobile device cookie settings might have limited or no adjustment options.

Additional cookie information is available here:

• About Cookies

Information Responsibility

B E M SIGNATURE REALESTATE L.L.C and DubaiReality.cz, s.r.o. make every effort to ensure information published on www.bem.ae is accurate and complete; however, the companies do not guarantee data accuracy. For precise and final information about purchasing, usage, or operating conditions of a property, B E M SIGNATURE REALESTATE L.L.C and/or DubaiReality.cz, s.r.o. should be contacted directly. Listed prices, property descriptions, investment assumptions, tax, legislative conditions, and other specifics may change and do not represent a binding offer.

All property prices listed in the B E M SIGNATURE REALESTATE L.L.C and/or DubaiReality.cz, s.r.o. catalog exclude a 4% Dubai Land Department fee or other administrative fees required by Dubai authorities.

Consumer Client Information

As part of our obligations as intermediaries to consumers we inform you that if a dispute arises between you (the consumer) and us (the intermediary) that cannot be resolved amicably, you have the right to out-of-court settlement.

Whistleblowing Information

The Companies have implemented an internal whistleblowing system in accordance with Acts on Whistleblower Protection, and an Act on selected measures against money laundering and terrorism financing. If a whistleblower reasonably suspects the Companies of illegal conduct, they may submit a notification regarding such conduct.

Making A Complaint

In the first instance, speak to the representative that you have dealt with. However, if you remain dissatisfied, it is best you contact the Manager, they will be able to investigate your complaint fully.

If you wish to complain further about the advice or service you have received from us, you can contact us here:

• Email: info@bem.ae

In order to help us resolve your complaint as quickly and efficiently as possible, we will need the following information:

• Your name and address
• The name and branch address of the representative that you have dealt with
• The property address that it may concern
• A daytime telephone number where we can contact you.
• A clear description of your complaint.

What happens next?

We aim to be in contact with you to try and resolve your complaint on the day that we receive it, but if we need to make further enquiries, we will:

• Provide a written acknowledgement of your complaint.
• Give you the details of who is handling your complaint and how to contact them.

In these circumstances, we aim to resolve your complaint as quickly as we can. However, if we are unable to do this within 8 weeks, we will write to you explaining the situation.

Once the complaint has been investigated in full, we will send you a letter expressing our final view.

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